"KL: Do you feel more of an urgency to try to do something because of the 8-18 start?JD: Absolutely. You feel more of an urgency when you see gaps in your team. Even before we started off 8-18, we talked about the gaps we needed to fill. I knew going in we had holes to fill and then when you get off to a rough start, it magnifies it even more. You stay on that phone anyway, regardless of your position, but when you’re struggling, you look even more. You may even double up or triple up on your phone calls, trying to fill those holes."